Get in Touch with Buildies
Questions about building your dream home?
Our Australian-based team helps homeowners find the perfect builder and helps builders grow their business. Reach out today!
Select Your Enquiry Type
We're here to help with any questions about the Buildies platform
Homeowners
Finding your perfect builder, understanding floor plans, comparing quotes
Builders
Growing your business, showcasing designs, getting quality leads
General Enquiries
Platform questions, partnerships, media enquiries
Technical Support
Account issues, feature requests, bug reports
Send Us a Message
We typically respond within 24 hours
Get in Touch
Our Australian team is here to help homeowners and builders alike.
Phone
+61 493 775 355Head Office
Victoria, Australia
Business Hours
Mon-Fri: 9AM - 6PM AEST
We Can Help With
Fast Response Time
We typically respond within 24 hours
Proudly Australian
Based in Victoria, serving homeowners and builders across Australia
Buildies Headquarters
Victoria, Australia
Frequently Asked Questions
Find quick answers to common questions about Buildies and how we help homeowners connect with quality builders
Still Have Questions?
Can't find what you're looking for? Our friendly Australian team is here to help you on your building journey.
Contact Buildies for Platform Help
Buildies is an Australian marketplace and project platform for homeowners, builders and tradies. Contact us for account help, questions about public listings, assistance using project tools, partnerships or general enquiries.
Why Contact Buildies?
The platform brings public builder profiles, tradies, floor plans, facades, home designs and display-home locations together with tools for enquiries and project coordination.
Homeowner Support Services:
- Searching builder profiles by name, service and location
- Browsing house floor plans including narrow-lot, corner-block and acreage designs
- Understanding the home building process from land selection to handover
- Comparing builder quotes and home design packages
- Locating display homes and booking inspection appointments
- Account assistance and platform navigation support
Builder & Professional Services:
- Builder software setup and training for residential building companies
- Listing your floor plans, facades, and display homes on our marketplace
- Enquiry, contact and opportunity management
- Project management and client communication tools
- Account and profile support
- Marketing support and promotional opportunities
Serving Australian Home Builders Nationwide
Buildies is designed for Australian home building. The directory can include professionals and listings from capital cities, growth areas and regional locations, depending on what users have published and their stated service areas.
Public content may include custom and project builders, single- and double-storey layouts, display homes, facade options and other residential building services. Availability and suitability should always be confirmed with the provider.
Multiple Ways to Reach Our Australian Team
We understand that building a new home is one of life's biggest decisions, and we're committed to providing exceptional customer service throughout your journey. Our Melbourne-based support team offers multiple convenient ways to get in touch:
- Phone Support: Call +61 493 775 355 during business hours (Monday to Friday, 9:00 AM - 6:00 PM AEST) to speak directly with our knowledgeable team
- Email Support: Send detailed enquiries to info@buildies.io and receive comprehensive responses typically within 24 hours
- Contact Form: Complete the form above with your specific questions about finding builders, browsing floor plans, or technical platform assistance
- WhatsApp: For quick questions and immediate responses, message us on WhatsApp at+61 493 775 355
Frequently Asked Questions - Contact & Support
How quickly will I receive a response from Buildies?
We aim to respond to all contact form submissions and emails within 24 business hours, typically much sooner. Phone calls during business hours are answered immediately by our Australian team. For urgent builder-related questions, we recommend calling directly or using WhatsApp for faster response times.
Is Buildies available across all Australian states and territories?
Yes! Buildies serves homeowners and builders throughout Victoria, New South Wales, Queensland, South Australia, Western Australia, Tasmania, Northern Territory, and the Australian Capital Territory. Our platform features builders and home designs from capital cities, regional centers, and coastal communities across the country.
Can I visit the Buildies office in person?
While our head office is based in Victoria, Australia, we primarily operate as a digital platform to better serve builders and homeowners nationwide. For in-person consultations or builder meetings, we recommend contacting us first to arrange an appointment. Most enquiries are efficiently handled via phone, email, or video call.
Do you provide advice on choosing the right builder?
We can explain how to use the builder directory and compare public profile information, but Buildies does not choose a builder for you. Confirm licences, insurance, references and suitability independently before engaging a professional.
What areas do you cover for new home construction?
Buildies features builders working in metropolitan Melbourne (western suburbs, northern suburbs, southeastern suburbs), Greater Sydney (western Sydney, northwestern Sydney, southwestern Sydney, Hills District), Brisbane and surrounding areas (Ipswich, Logan, Moreton Bay, Gold Coast, Sunshine Coast), plus Adelaide, Perth, Hobart, Canberra, Darwin, and regional areas including Geelong, Ballarat, Bendigo, Newcastle, Central Coast, Wollongong, Toowoomba, and Townsville.
Are builders on Buildies verified and licensed?
Not every professional is independently verified by Buildies. Profiles may contain licence and business information supplied by the professional. Confirm current registrations, insurance and suitability directly with the relevant state or territory authority before committing to work or signing a contract.
Start Your Home Building Journey with Buildies Today
Explore public home designs and professional profiles, then create a free Buildies account when you want to save relevant items, send an enquiry or begin organising a project brief.
Builders and tradies can contact us for help creating a professional profile, publishing eligible marketplace content and understanding the enquiry, quote and project tools available to their account type.
Have questions? Our Australian team is standing by to help.